Effective Date: [Insert Date]

Celestial Supplements stands behind the quality of its products and aims to process refunds in a clear and consistent manner.

Return Eligibility

• Products must be unused, unopened, and in their original packaging

• Returns must be requested by contacting customer support with the order number

• Subscription products are eligible for return unless otherwise stated

Non-Refundable Items

• Opened or used products

• Items marked as final sale or promotional items

Return Process

To initiate a return, customers must contact customer support to receive return instructions. Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the return is due to an error on our part.

Refund Timing

Once a return is received and inspected, refunds will be processed within up to 90 days and issued to the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

Subscription Orders

Canceling a subscription will stop future shipments but does not automatically trigger a refund for orders that have already been processed or shipped.